Terms & Conditions

1. Definitions

Under the terms and conditions, the terms are defined as follows:

Content: all material published by the MEDIALAAN Group through an Embedded MEDIALAAN Group Player or otherwise (including, but not limited to website, texts, image and sound materials, program data, advertising, databases, names, software, brands (including domain names) and other materials).

  • Embedded MEDIALAAN Group Player: part of the website where image and sound is displayed, including appearance, branding and eventual advertising.
  • MEDIALAAN Group:
    • MEDIALAAN NV, headquartered at Medialaan 1, 1800 Vilvoorde, company number 0432.306.234
    • Stievie NV, headquartered at Medialaan 1, 1800 Vilvoorde, company number: 0536.453.550
    • JOEFM NV, headquartered at Medialaan 1, 1800 Vilvoorde, company number: 0469.992.615
  • Services: all websites, (mobile) applications, products and services (including Content, Embedded MEDIALAAN Group Player and any other features, materials and tools) offered by the MEDIALAAN Group.


2. Application

By using these Services, you automatically, irrevocably and unconditionally accept these Terms and Conditions. We therefore recommend you carefully read these conditions, along with the privacy and cookie policy, before you proceed to use one of our Services.

We will occasionally adjust the Terms and Conditions and our privacy and cookie policy (i.e. when we adjust one of our Services). Whenever we publish changes we have made to these conditions, we change the date of the "last update" at the end of the document. If significant changes are made to these Terms and Conditions, or to the privacy and cookie policy, we shall inform you by conveying a message about the specific adjustments prior to these being put into practice, or will send you an email.

Different conditions for certain components or applications are sometimes in order and will be mentioned separately. These special conditions are supplementary to the general Terms and Conditions and the existing privacy and cookie policy.

When using an external website (including social networking sites) whereby you are given the possibility of reacting to our services or logging in to these, the general conditions of the external site are also applicable. The MEDIALAAN Group is not responsible for these external websites.


3. Access to, and use of, our Services

Access and Use of our Services is free of charge except when explicitly noted otherwise.

In the context of the access to, and use of, our Services, various forms of MEDIALAAN Group advertisements and commercials are shown. These advertisements and commercials are an integral part of the Services you have chosen to use. It is for this reason that you commit yourself to these conditions and are not permitted to block or change the correct transmission of these advertisements and commercials for any reason whatsoever. This includes but is not limited to the use of Adblocker software or any other comparable software that filters out, changes or blocks advertisements and commercials.

For several of our services, you are obligated to create a MEDIALAAN account. When creating a Medialaan account, you will be asked to give us some of your personal data, such as your e-mail address, password, name, date of birth and postal code. With respect to processing your personal data, the privacy and cookie policy shall apply. If special conditions are applicable, these will be mentioned separately.

To log in into your MEDIALAAN account, you need a password. You should select a password that is not common and sufficiently secure. Your password is personal and you are not allowed to share it with other individuals. You must also make sure it remains secure, as you will be held responsible for any the actions that are made with your password.

You may not use our Services in the following ways:

  • a) for any illegal purpose;
  • b) for the purpose of distributing, transmitting or uploading computer viruses or otherwise harmful files or programs that may damage an automated system, render it unusable or inaccessible, or are intended to circumvent technical protection measures of the Services;
  • c) any way that causes the Services to be interrupted and/or damaged or that the functionality of the Services is affected;
  • d) to create a false identity to mislead other people about the true identity of the user;
  • e) for the spreading, sending, uploading, e-mailing or other means of making inappropriate or unasked advertising, promotion material, "junk mail", "spam", chain letters, pyramid schemes or any other duplicated or undesired messages;
  • f) in any way considered unlawful by the MEDIALAAN Group and/or a third party;
  • g) to encroach the rights of the MEDIALAAN Group or third parties, including royalties, related rights, trademarks or any other intellectual property or rights concerning the protection of the privacy.

You will not decompile or reverse engineer a Service, reproduce and/or translate its source code and/or copy, distribute, license or make a derivate of the Service.


4. Intellectual ownership rights

Our Services are protected by Intellectual ownership rights, including but not limited to royalties, database rights, related rights and the logo of the MEDIALAAN Group or her licensors.
The MEDIALAAN Group offers you a non-exclusive and non-transferable users license for personal, non-commercial use for one device, i.e. displaying the Content of the Services and making copies for your own private use.

Duplication, publishing, distribution, copying or any other usage different from personal and non- commercial usage by private users, as noted above, are prohibited without prior written permission. If the MEDIALAAN Group offers you the possibility to post personal contributions, you may not post something protected by intellectual ownership rights, unless you own these rights or have acquired the necessary permission from the rights owner. You grant the MEDIALAAN Group the unconditional permission for unlimited exploitation and use of your contribution through any medium or form, i.e. in television and/or radio programs, for telecommunication services, websites, (mobile) applications, internet applications, etc., worldwide and for the duration of the protection of our intellectual rights with respect to these contributions, without payment or other compensation.

In any event, the MEDIALAAN Group bears no responsibility whatsoever for your contributions. You indemnify the MEDIALAAN Group against any third party claims regarding the contributions you have made. The MEDIALAAN Group is not in a position to check submitted contributions, prior to the publication of these on the Services, with respect to their legality or compliance with proprietary rights. If you notice an infringement, please contact us at the address noted below at the end of this document. We will then make every effort to remove illegal or harmful content from our Services as quickly as possible.


5. Third parties to which these data may be conveyed

With associated entities connected to the MEDIALAAN Group:

We can share your data with our parent companies, daughter companies, companies under shared ownership, and other entities connected with MEDIALAAN Group, such as the following:

- De Persgroup Publishing NV, headquartered at Brusselsesteenweg 347, 1730 Asse, company number 0403.506.340;

- Livios NV, headquartered at Wijerstraat 4, 3520 Zonhoven, company number 0462.930.718;

- Verstandig Bouwen BVBA, headquartered at Wijerstraat 4, 3520 Zonhoven, company number 0450.603.206;

- Mediafin NV, headquartered at Havenlaan 86C / 309, 1000 Brussel, company number 0404.800.301;

- Morfeus NV, headquartered at Medialaan 1, 1800 Vilvoorde, company number 0679.994.942.

This applies to all objectives of the MEDIALAAN Group as described above, in which references to "Services" also include all services and products of associated entities. We expect our companies to adhere to this policy.


6. Applying links to websites managed by the MEDIALAAN Group

Linking, sharing and/or referring to content and/or pages of a Service is, in principle, permitted. However, these links should direct visitors directly to the Embedded MEDIALAAN Group Player or the Service page on which the MEDIALAAN Group offers the Content. Linking, sharing and/or referring to Content and/or pages of the Services are for the sole, non-commercial use by private users. Reproduction, framing, republishing, adaptation or additions are not allowed


7. Terms and conditions Embedded MEDIALAAN Group Player

The embedding of the MEDIALAAN Group Player is intended solely for incidental posting and playing content of Content-published Content on the Private User Website and may be used solely for its own non-commercial purposes. Any (hyper) links should direct visitors directly to the Embedded MEDIALAAN Group Player.

The embedding of the MEDIALAAN Group Player is exclusively meant for incidental posting and playing by private users from the content published on our website and may only be used for private, non-commercial purposes. Any (hyper) links should lead visitors directly to the Embedded MEDIALAAN Group Player. Copying, changing, framing, republication or adding (commercial) or any changes or additions to this Content is not permitted.

The utilization of this content in an automatic manner, i.e. through scripts, spiders or bots, is also not permitted. In addition, users may not change, delete, interfere or make any adjustments to the Embedded MEDIALAAN Group Player or a part of it and circumvent or delete any technical safety system, Content protection or access, or to make these adjustments for third parties.

This prohibition, without limitation, means that no modifications, adjustments, interferences or any other acts are permitted that would allow the Content to be viewed (a) without both the Embedded MEDIALAAN Group Player and all of the elements (such as the graphical interface, ads or copyright listings) on the page where the Embedded MEDIALAAN Group Player is visible, or (b) without being granted access to all the functionalities of the Embedded MEDIALAAN Group Player, such as the quality of the video or any functionality related to the advertisements that appear.


8. Liability

The information on our websites is the result of thorough research and analyses. The MEDIALAAN Group endeavors to inform you in the very best way possible. If the information on our websites is incomplete or incorrect, then the MEDIALAAN Group cannot be held liable. Nor is the MEDIALAAN Group responsible for disruptions, interruptions or mistakes in the function or in the electronic supply of our Services, the requested services or for any other technical mistakes or defects.

It is entirely your own responsibility to use these Services. The Services may also contain advertising or sponsorship, banners, promotional competitions and other commercial messages published by the MEDIALAAN Group on the Services but for which the advertiser or sponsor concerned is solely and exclusively responsible, in particular regarding compliance with applicable law and the rights of third parties.

Moreover, these Services also contain links to third-party websites, which are provided for information purposes only. The MEDIALAAN Group does not manage or control these websites and is not responsible for them. These websites frequently mention their own terms of use and a privacy policy to which the user should adhere. The terms and conditions of the MEDIALAAN Group privacy policy are in no case applicable to those websites except as stated in this section. The MEDIALAAN Group cannot be held responsible for the contributions that users post, or for the messages and information conveyed by users in the context of participation in discussion groups, chat groups or chat channels such as mentioned below.

The MEDIALAAN Group is not in a position to conduct a full prior control of this content. It may decide to remove content immediately without notice or prior consultation with those involved. If the MEDIALAAN Group considers it appropriate, or when the MEDIALAAN Group is requested to do so, it will provide all necessary information and information to the police and judicial authorities regarding unlawful or infringing contributions from users. In no event may MEDIALAAN Group be held liable for intangible or indirect damage, consequential loss or financial loss.

If the liability of the MEDIALAAN Group is taken into account, insofar as permitted by applicable law, the total sum to which the MEDIALAAN Group will be held accountable will be limited to 50 Euros per loss. The above limitations or exclusions of liability apply to the extent this is possible under applicable law and apply irrespective of the liability regime including but not limited to contractual liability, liability from an unlawful act, faultless liability and liability for hidden defects, and except in the case of deception or a deliberate error made by the MEDIALAAN Group.


9. Obligations with respect to participating in discussion groups, chat groups, chat channels and online contributions.

Discussion forums are places on the Internet where anyone can respond to a message or one or more audiovisual fragments. In chat groups or chat channels, you can log in to a server and enter into an online discussion with other users. On certain websites you’re able to post comments or only post or receive permitted, personal and non-commercial messages and information. In discussion groups, the information has to be relevant for the discussion group. Unlawful statements are not allowed: statements that are contrary to the public order or the morality, statements that discriminate, offend or slander, or infringe on the rights of others in another manner. You may not post information that is legally protected by intellectual ownership, unless you are the owner of those rights or have secured the necessary permission from the rightful claimant to exploit those on the Services. In all cases you safeguard the MEDIALAAN Group against any and all third party liability.

The files you send may not contain viruses, technical defects, and not damage the operation of computers, servers and the like. The MEDIALAAN Group may, without notice, block notifications or questions for a group, chat group, chat channel or other online contributions from its Services if these do not meet the above conditions. The MEDIALAAN Group may also deny access to a chat group without notice if you fail to comply with these terms and conditions.

The MEDIALAAN Group may also deny access to a chat group without notice if you fail to comply with these terms and conditions. The MEDIALAAN Group also has the right to intervene if, in its opinion, persons or groups participating in a debate on a forum or in a chat group threaten to monopolize the discussion. The MEDIALAAN Group is not liable for the content or activities in the discussion or chat groups or for contributions, posts, and comments posted by someone on a site or other Service.

Complaints can always be reported to the address listed below.


10. Non-compliance of Terms and Conditions

The MEDIALAAN Group may decide to terminate your account if you do not comply with these Terms and Conditions. It is under no obligation to explain this refusal or termination. The data of your MEDIALAAN account may be disclosed to the police and judicial authorities if the MEDIALAAN Group considers it necessary or is requested to do so in connection with illegal or infringing content.


11. Complaints

As noted in the above provisions, you are always able to report illegal or harmful content to the MEDIALAAN Group. If you notice such content or you believe that an infringement of your rights has taken place, you may report it to the MEDIALAAN Group address mentioned below. On certain sites we will also be able to incorporate the option of indicating that a particular message or contribution is inappropriate. You are fully liable and responsible for the notification and the fact that the MEDIALAAN Group may decide to permanently remove certain content (you consequently indemnify the MEDIALAAN Group against any claims arising thereof).

For each notification, please provide the following information:

  • Your name and e-mail address
  • A precise indication/ description of the illegal/damaging content and its location
  • Your arguments or proof as to why you are convinced that this content is illegal or damaging and must therefore be deleted from our website


12. Privacy

The collection, processing and use of personal data through our Services are subject to our privacy and cookie policy.


13. Various

Nullifying one or more provisions in these terms does not affect the validity of the remaining provisions. In case one or more provisions are void or not applicable, one or more provisions of equivalent effect will replace these.

Belgian law governs these Terms and Conditions. Disputes relating to the Services, its terms and contents are subject to the exclusive jurisdiction of the courts in Brussels. In the event of any disagreement or complaint, however, you agree to contact us prior to taking any initiative for legal proceedings, in an attempt to reach a reasonable agreement regarding the complaint or the disagreement.


14. Contact

MEDIALAAN 1, 1800 Vilvoorde
Tel.: 02/255.32.11
Fax: 02/255.51.41
Company number: 432.306.234
Email: info@vtm.be


Latest update: September 4, 2017